Bottlehead Forum

General Category => General Discussion => Topic started by: Mucker on October 22, 2023, 02:45:41 PM

Title: Product page issues.
Post by: Mucker on October 22, 2023, 02:45:41 PM

Just wanted to give a heads up that some of the items listed on you Products Page are not displaying properly at least for me. This happens with both Firefox and Edge.

Items:

Stereomour II
S.E.X. 3.0
Bee2Quiet Stepped Attenuator
BeePre2 Output upgrade
Moreplay
Mainline

I stopped there but there could be more. It looks like the text for Quick description, In depth, and Impressions is there but it is white on a white background. Looks like the background color is defaulting to white that may be causing the issue .

Possibly some other layout issues that don't look correct.

Anyway ......

Title: Re: Product page issues.
Post by: Doc B. on October 22, 2023, 03:00:17 PM

Thanks for the heads up, I will look into it.

Title: Re: Product page issues.
Post by: Doc B. on October 22, 2023, 03:09:19 PM

Curious. I just went back to verify which pages were messed up and now they are all good.

Title: Re: Product page issues.
Post by: Mucker on October 22, 2023, 05:14:06 PM

I just checked and they are all back to normal Doc.

I noticed it before a while back but just thought it was temporary until checking today and it was the same.

Anyway, all good now!

Title: Re: Product page issues.
Post by: twofires on October 29, 2023, 10:01:02 PM

FWIW, I'm now seeing weirdness on the 'Phono Preamplifier' category page, and the pages for both preamp kits within that category (but not for the Integration Upgrade page).

The weirdness in question is a white page background that makes the text (also white) unreadable. This is Windows 10 with Chrome. See attached.

Title: Re: Product page issues.
Post by: Doc B. on October 30, 2023, 05:50:41 AM

Try again in a while. It seems to come and go for individual users.

Title: Re: Product page issues.
Post by: reglys on November 23, 2023, 03:46:11 AM

Hi

I have the same kind of issues with the product MAINLINE. Most of the products are shown in the traditional way ( black background)  but the MainLine has white background. Description, In depth and Impression cannot be read.

Thank you

Title: Re: Product page issues.
Post by: Doc B. on November 23, 2023, 08:13:02 AM

Noted that Mainline is a problem page. We are currently working on the issue. We fixed the Kaiju page yesterday as a start. Since the issue is rather come and go in nature it will be helpful if you folks could let me know which pages you are having trouble with in this thread,

Title: Re: Product page issues.
Post by: Kris on November 23, 2023, 08:28:22 AM

Moreplay and Crack

Title: Re: Product page issues.
Post by: Doc B. on November 23, 2023, 08:53:50 AM

Thanks. FWIW I just looked at those pages in Chrome on my workstation and they are, at the moment, OK. Thus I appreciate the heads up. With apologies in advance if you have already tried, a page refresh might bring back the black background while we continue to sort things out.

Title: Re: Product page issues.
Post by: Paul Joppa on November 23, 2023, 07:49:48 PM

Stereomour, S3X at present.

Title: Re: Product page issues.
Post by: Doc B. on November 24, 2023, 01:21:37 PM

Should all be resolved, thanks! The website had a bit of a nervous breakdown in the early hours of the Black Friday sale, but with the help of our esteemed IT guy Josh Perelli we sorted out a bunch of different issues. Pages should have black backgrounds, sale prices are the actual sale price now, and Paypal payment once again works.
And I could use a little more sleep...