Bottlehead Forum

Bottlehead Kits => Crack => Topic started by: jboehle on May 03, 2014, 08:13:40 PM

Title: well, this is frustrating (missing parts on 2 of 2 orders)
Post by: jboehle on May 03, 2014, 08:13:40 PM

Hi, I went to assemble and install the Speedball tonight, and while assembling the PC boards, I thought I should measure the 150K resistors, because they did not look like the ones in the manual.  Here are the ones I was shipped:

(https://forum.bottlehead.com/proxy.php?request=http%3A%2F%2Fi.imgur.com%2FpWPYYYp.jpg&hash=34c2e1a6dbbbb7890e0eb1bc47238deaa81973c5)

They measure 2.49K, not 150K, and definitely do not look like 2W resistors.  So, now, on top of waiting multiple weeks to get my Speedball kit, I am going to have to wait longer to get the correct parts.

If this was a one-time occurrence, I wouldn't think much of it, but my first order of the Crack kit did not include any white hookup wire.  This is not a great customer experience, for BOTH of my first two Bottlehead orders to be screwed up.

Title: Re: well, this is frustrating (missing parts on 2 of 2 orders)
Post by: Grainger49 on May 04, 2014, 02:23:26 AM

One of the official Bottleheads will tell you to write replacementparts (at) Bottlehead (dot) com. 

I suggest you call Eileen after 9:30 PDT on Monday.  She is extremely nice and will take care of you.

Title: Re: well, this is frustrating (missing parts on 2 of 2 orders)
Post by: jboehle on May 05, 2014, 02:55:13 PM

Eileen said new resistors were on their way today, though!  Looking forward to finishing the Speedball and getting it installed.