Bottlehead Forum

General Category => General Discussion => Topic started by: marmiteminer on May 26, 2014, 11:32:43 PM

Title: Please cancel my order #2364 [Sorry If posted in wrong thread]
Post by: marmiteminer on May 26, 2014, 11:32:43 PM

Hello,

I had recently placed an order for Crack kit, I would like to cancel it as there are various problems in shipping to my country, India.

Im really sorry If I posted in wrong threads, But I have tried contacting Bottlehead supports since a week. Wrote 7 mails and got no reply, even tried contacting via Head-Fi but in vain, called telephone numerous times in PST and nobody picking it. Says "thanks for calling bottlehead project please leave a message"

My humble request for Mr.Schmalle or any other administrator here,Tube to please CANCEL my order ID #2364 and initiate a refund please.

I am little disappointed, because I got no response from you guys  :(

Thank you very much.

Title: Re: Please cancel my order #2364 [Sorry If posted in wrong thread]
Post by: Doc B. on May 27, 2014, 04:55:56 AM

We were away from the office for the long holiday weekend. Eileen says she has received a single email from you requesting your order cancellation. She will process your refund today.

Title: Re: Please cancel my order #2364 [Sorry If posted in wrong thread]
Post by: marmiteminer on May 27, 2014, 07:34:06 PM

My request has been processed and I have received refund.

Thanks to Josh and Eileen for their fast and efficient service  :)


Thank you  :)