Bottlehead Forum

Bottlehead Kits => Eros Phono => Topic started by: Why1504 on February 01, 2017, 11:36:16 PM

Title: Eros is humming
Post by: Why1504 on February 01, 2017, 11:36:16 PM
I have a new build.  probably has 100 hours of burn in.  I noticed a yesterday that I had a hum.  It is coming from the Eros.  There is a minor hum when it is powered off and is more pronounced when powered up.

I have no idea how to proceed here.  Please help.
Title: Re: Eros is humming
Post by: Paul Birkeland on February 02, 2017, 08:44:36 AM
I would start with a check of the voltages.

-PB
Title: Re: Eros is humming
Post by: Why1504 on February 04, 2017, 12:50:04 AM
got to the bench this morning.  on the A side the of the chassis,  A side of the C4S card, when powered up, the A side LEDs light, B side  LEDs do not light.  After about 4 seconds the A side LEDs go out.
Title: Re: Eros is humming
Post by: Why1504 on February 04, 2017, 10:12:00 AM
I would add, that all of this was operating normally when I did the testing at the conclusion of the build.  Eros has about 100 hours on it.
Title: Re: Eros is humming
Post by: Doc B. on February 06, 2017, 09:29:18 AM
Why don't you post your voltages, noting the ones that are not to spec. That is always the place to start. It could be that you have a bad connection that has shown itself after a few heat cycles, and voltages might help us isolate where the problem lies.
Title: Re: Eros is humming
Post by: Why1504 on February 11, 2017, 04:43:21 AM
Finally got a chance to catch my breath this morning ( I run a company and the last two weeks have been insane.  Today I leave on travel for a week, back Friday and Sat of next week then gone for two more weeks)  Here are my voltages:

                  A                       B
KREG         .6                      1.77
BREG        7.42                   96.8
OB            221.4                 95.1
OA            220.8                169.7
bA                  0                     0
IA             223.0                 223.9


Thanks for any assistance!!
Title: Re: Eros is humming
Post by: Paul Birkeland on February 14, 2017, 02:56:26 PM
KREG         .6                      1.77
BREG        7.42                   96.8
OB            221.4                 95.1
OA            220.8                169.7
bA                  0                     0
IA             223.0                 223.9
I would suspect you have a broken wire or very loose solder joint in your build somewhere.  It could be the ground connection for the board with all the out of whack voltages. 
Title: Re: Eros is humming
Post by: Sugar Man on February 15, 2017, 04:37:35 AM
I added the MourQuiet to my Stereomour and wasn't totally happy with the sound.  When I turned it back over to investigate, I had totally forgotten to solder a terminal tab with a bunch of resistor leads.  I could have sworn I double- and triple-checked everything.  Sounded much better after I applied a bit of solder to the oversight.  Good luck finding your problem.
Title: Re: Eros is humming
Post by: Why1504 on February 15, 2017, 10:56:33 PM
Thanks. I plan to work on her this Saturday.
Title: Re: Eros is humming
Post by: Why1504 on March 25, 2017, 04:23:28 AM
After 4 weeks of travel followed by 3 weeks of sickness I finally got in this morning and began doing some serious investigation.  Almost immediately I found a wire that wasn't connected.  Fixed that.

All of the voltages are now in spec.

But, the preamp has now developed a white noise with some thumps that sound much like a dirty album.  the noise is coming out of both channels.  I get it with the turntable disconnected.

HELP!!
Title: Re: Eros is humming
Post by: Why1504 on March 26, 2017, 06:08:21 AM
I cleaned up a couple of solder bridges. I know I have a bad joint somewhere.  When I tap on the chassis the noise will come and go.

All of the LEDs are glowing.  I have requested one of my engineers to help me with this next week.
Title: Re: Eros is humming
Post by: Paul Birkeland on April 14, 2017, 10:35:57 AM
I cleaned up a couple of solder bridges. I know I have a bad joint somewhere.  When I tap on the chassis the noise will come and go.

You can get in there and poke around with a wooden chopstick to find the joint that is aggravated by tapping on the chassis.

-PB
Title: Re: Eros is humming
Post by: Why1504 on April 28, 2017, 05:28:08 AM
I found the bad Joint!! Fixed it!!

The rattle is gone.  However, I still have a hum but it only becomes audible at about 1/2 volume which is a significant improvement.

Any suggestions on the hum??
Title: Re: Eros is humming
Post by: Why1504 on April 28, 2017, 07:38:16 AM
The hum is still there but with music the sound is fantastic.

I ma guessing the signal is way overpowering the hum.
Title: Re: Eros is humming
Post by: Doc B. on April 28, 2017, 08:23:45 AM
Is the music too loud to listen to at 1/2 volume? If the cartridge has a relatively low nominal output level, the hum can just start to be audible with no signal playing at very high volume settings. That hum would be a soft, sine wave type of hum. If the hum is buzzy that would be a grounding issue, most likely between the turntable and the Eros.
Title: Re: Eros is humming
Post by: Why1504 on April 28, 2017, 08:33:04 AM
Is the music too loud to listen to at 1/2 volume?

YES!!


If the cartridge has a relatively low nominal output level, the hum can just start to be audible with no signal playing at very high volume settings. That hum would be a soft, sine wave type of hum. If the hum is buzzy that would be a grounding issue, most likely between the turntable and the Eros.

It is a soft sine wave hum.


I am guessing I finally have my issues solved.
Title: Re: Eros is humming
Post by: Why1504 on April 28, 2017, 12:45:49 PM
Well, I was premature in my assessment that I had it fixed.  After about 3 hours of playing, I began to have some very nasty pops and static.  I shut it off, let it cool for a couple of hours fired it back up and within about 5 min the same noise returns. 

This noise is coming thru regardless of whether music is playing or not. 
Title: Re: Eros is humming
Post by: Why1504 on April 29, 2017, 07:49:32 AM
I touched up several solder joints.  none were particularly bad.  Retook all of the voltage measurements,  the only one that was out of spec was Kreg.  Specification is 1VDC it came in at 1.5VDC and 1.8VDC.

Is this an issue??
Title: Re: Eros is humming
Post by: Why1504 on April 29, 2017, 09:09:15 AM
Problem only exists on the "B" side.

Using the chopstick tap the to LED's on the A end of the B board flash on on off. I touched up several joints that made the flashing significantly less frequent.  However the pops, snaps and rumble continues on the B channel. 

My next step is to remove the board, and touch up every other joint, then re-install and move forward.
Title: Re: Eros is humming
Post by: Why1504 on April 29, 2017, 09:42:47 AM
It may be fixed.  I touched up every solder joint.  1/2 of a album in, no noise.  I guess I will know in a few days.

On the upside, I have learned a ton about troubleshooting this kind of equipment.  Should the noises return, I now have a good idea on how to proceed.
Title: Re: Eros is humming
Post by: Doc B. on April 29, 2017, 11:37:48 AM
Yes, this is why we always recommend reflowing every solder joint. Might as well take care of all the cold ones at the same time.
Title: Re: Eros is humming
Post by: Why1504 on April 29, 2017, 01:45:14 PM
I spoke to soon.  For the first 1-2 hours this thing sounds fantastic.  And then periodically I get a horrible scratchy popping noise (its like you drug your finger over the stylus on your cartridge at a medium high volume).  It will last less than 15 seconds then it will stop.  Sounds beautiful for 4-15 min then it happens again.  It is so violent I was worried it was going to damage the speaker.  It is only occurring on the B side.  Right now I am in the 4th iteration of good sound. 

If I tap on the chassis nothing.  If I wiggle the Phono input into the Eros when it occurs it makes it much worse.  If I wiggle the input when it isn't occurring no noise.

I am stumped.

Edit:
Re-wet everything again this morning....  Man it sounds good.  I hope the gremlin is gone.

Edit 2:
This is promising,  I swear it is sounding better and better!!
Title: Re: Eros is humming
Post by: Why1504 on April 30, 2017, 08:56:46 AM
After multiple de-soldering/re-soldering of all of the  connections on the "B" side the problem persist.  I no longer believe the problem is my poor soldering skills.

I find that 2 of the socket pins from below are loose even with the tube plugged into it.  When I push on the offending tube the noise occurs. Could this be a dirty / bad socket or tube? please advise.
Title: Re: Eros is humming
Post by: Why1504 on April 30, 2017, 01:51:51 PM
The Static on the B channel is constant now.  Channel A is clean.  Voltages are within spec.


I checked the tube pins,  They were black.  I got some DeoxIT contact cleaner.  I polished the pins and cleaned them and the sockets with the cleaner and some 800 grit sandpaper.  Zero Effect.  Swapped tubes, no change.


HELP!!
Title: Re: Eros is humming
Post by: Why1504 on May 01, 2017, 01:42:57 AM
I re-checked the voltages this morning.  on the "B" side card OA is oscillating between 180VDC and 130VDC.

I am not an engineer or a good technician but I suspect the capacitor has failed.
Title: Re: Eros is humming
Post by: Doc B. on May 01, 2017, 04:54:29 AM
When the voltage moves up and down do you see a change in the brightness of any LEDs?
Title: Re: Eros is humming
Post by: Why1504 on May 01, 2017, 06:37:39 AM
When the voltage moves up and down do you see a change in the brightness of any LEDs?

Turned it on, no real change. Waited maybe 20 seconds, then the two towards the "A" end flash on and off.  a few seconds past and the two LED's toward the "B" end got bright then went dim, then back to "normal"

The voltages are changing very rapidly and violently.
Title: Re: Eros is humming
Post by: Doc B. on May 01, 2017, 08:13:52 AM
One possibility is that there has been some damage to one of the carbon comp resistors that connect to the grid terminals of the EF86 and the 6922, and maybe also the one that connects to the plate of the 6922. Try gently prodding at those with a chopstick with the preamp on, and see if you can make the fluctuation happen as you prod them. The leads on the carbon comps can develop a bad contact where they are inserted in the end of the resistor body if they get a little too hot when being installed and soldered.
Title: Re: Eros is humming
Post by: Why1504 on May 01, 2017, 09:48:22 AM
One possibility is that there has been some damage to one of the carbon comp resistors that connect to the grid terminals of the EF86 and the 6922, and maybe also the one that connects to the plate of the 6922. Try gently prodding at those with a chopstick with the preamp on, and see if you can make the fluctuation happen as you prod them. The leads on the carbon comps can develop a bad contact where they are inserted in the end of the resistor body if they get a little too hot when being installed and soldered.

I did as requested.  I was unsuccessful in getting the LED's to blink or dim.  The voltage spikes now seem to only be bouncing between 140 and 160.

So,  I re-installed the Eros back into the 2 channel system.  The "B" channel is producing music but it is way over shadowed by the noise.  Again I was not able to get the LED's to blink or dim, nor was I able to cause the noise to increase, or decrease when pushing on everything (focused on the Resistors at first).  Tapping on the plate also had zero effect.

I expect when I started I had several bad joints which I believe I have now repaired.  The noise is popping, scratching, loud even at low volume and very violent.
Title: Re: Eros is humming
Post by: Doc B. on May 01, 2017, 10:18:54 AM
Another possibility is the 6922 is making the noise. You mentioned wiggling the tubes generated the problem at one point. Not sure if that is the case now. Does wiggling the 6922 create the noise? Even if it doesn't make noise when moved it could be that the tube is misbehaving. Of course the best way to test is to try a different 6922.

Title: Re: Eros is humming
Post by: Why1504 on May 01, 2017, 10:32:50 AM
Another possibility is the 6922 is making the noise. You mentioned wiggling the tubes generated the problem at one point. Not sure if that is the case now. Does wiggling the 6922 create the noise? Even if it doesn't make noise when moved it could be that the tube is misbehaving. Of course the best way to test is to try a different 6922.

I removed the shield and instantly the noise increased when I wiggled the tube.  It came out of both channels if I lean the tube over to the right the noise stopped. I do not have a 6922.

What is my best source to get a tube?  Would Guitar Center have a 6922??
Title: Re: Eros is humming
Post by: Doc B. on May 01, 2017, 10:42:45 AM
It's not really a guitar amp tube so I kind of doubt they would carry them. We can send one to you. It kind of sounds like one pin sleeve in the socket might have been stretched and is making intermittent contact. You might try taking a very thin piece of stiff wire or a really tiny jewelers screwdriver and see if you can fit it between the ceramic holes and the metal sleeves and ever so slightly unstretch the metal sleeves in the tube socket.
Title: Re: Eros is humming
Post by: Why1504 on May 01, 2017, 10:51:40 AM
I removed the shield and wiggled the tube around and it is making good sound now.  Good chance it is a connection problem in the socket.  I will try to tighten the sockets.


Title: Re: Eros is humming
Post by: Why1504 on May 01, 2017, 11:06:30 AM
I got a pick down in the socket and got it tightened up it did help, but it didn't solve the problem.

Popping is less frequent. but just as intense.

I don't know if it is a bad socket, tube or both.

After a few minutes the noise is getting worse.

 Socket is plenty tight.
Title: Re: Eros is humming
Post by: Why1504 on May 01, 2017, 01:56:33 PM
6922 inbound.  Fingers crossed.
Title: Re: Eros is humming
Post by: pvannest on August 17, 2017, 06:41:06 AM
I agree with what Doc just stated.    I had a similar issue with mine when I first completed my Eros.   I was going crazy trying to track the problem down.    Then one day I had to move my system around and found that one of my interconnects had gone bad between the Eros and my preamp.    Sometimes, it is hard to see the forest for the trees.