Bottlehead Forum

Bottlehead Finished Products => Legacy Products => Bottlehead DAC => Topic started by: bernieclub on May 08, 2017, 11:16:36 AM

Title: After years of joy, can't get computer to recognize DAC
Post by: bernieclub on May 08, 2017, 11:16:36 AM

After a routine reboot, I unplugged and replugged my DAC to reset audio, and a quick "couldn't load xmos driver" message popped up.   I rebooted several times, repluggged the power to no avail.    The device manager shows "device can not start code 10" message.    I attempted to reload the driver from the manual link, But Norton says it's not safe and deletes it!  Any ideas?
Bernie

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: fullheadofnothing on May 08, 2017, 11:46:58 AM

What kind of computer?

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: bernieclub on May 08, 2017, 12:46:22 PM

It's an older PC running Vista.    When I first got the DAC, it started right up and I've had no problems at all.

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: bernieclub on May 08, 2017, 12:49:44 PM

I guess I should see if I can get it to work on another machine.    I'm reasonably sure it's not the dac.

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: fullheadofnothing on May 08, 2017, 02:03:53 PM

Microsoft will update software without warning, so my guess is it installed something when you rebooted (assuming it's connected to the Internet).
Another machine is a good test, although if it's an update issue, it may have the same problem.
Also if your card has TOSLINK, that is less fussy.

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: bernieclub on May 09, 2017, 03:01:21 PM

Update...fixed!    I think you are correct FHON, this started around the same time updates were taking place.    After removing everything and starting over, music is playing.   Thanks for the encouragement.
Bernie

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: Deluk on May 10, 2017, 02:20:23 AM

Interesting. Microsoft stopped supporting from April 12th this year. Did you actually get their final update? There probably wasn't very much in it.

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: bernieclub on May 10, 2017, 04:42:37 AM

I believe I did, and it wasn't much.    I don't know why it interfered with the XMOS driver.    Also, I had to allow the download through Norton, which tried to block it.     All is well now.     

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: mcandmar on May 10, 2017, 06:08:42 AM

Microsoft recently rolled out native USB2 Audio support for Windows 10, which on my machine decided it wanted control of the Bottlehead DAC. All i had to do was remove and reinstall the XMOS driver to sort it out. I wasn't aware of that update being rolled out to older OS's, but i guess its possible.

Title: Re: After years of joy, can't get computer to recognize DAC
Post by: bernieclub on May 10, 2017, 07:23:51 AM

I'm probably due for a new computer within the year....is there any reason to use the XMOS driver instead of the native setup?