Bottlehead Forum

Bottlehead Kits => Legacy Kit Products => Smash => Topic started by: caffeinator on April 20, 2014, 05:46:19 PM

Title: Mijireh Secure Checkout Fail
Post by: caffeinator on April 20, 2014, 05:46:19 PM

Tried and tried and tried and tried...The Man apparently doesn't want me to order a Smash...

Title: Re: Mijireh Secure Checkout Fail
Post by: Doc B. on April 20, 2014, 06:55:53 PM

We have received other Smash orders, so I'm not sure what might be the problem. I can see your order in our database, so it may have gone through OK. I will ask our IT guy to look at it.

Title: Re: Mijireh Secure Checkout Fail
Post by: caffeinator on April 21, 2014, 07:58:07 AM

Glad to hear it went through.  It kept hanging on what looked like the final page to submit the payment information.

Title: Re: Mijireh Secure Checkout Fail
Post by: Doc B. on April 21, 2014, 09:33:54 AM

Dave, Eileen will be contacting you. The order goes through a PCI compliant service that is extra secure and because of that it's outside of our administration. For some reason it seems to have hiccuped on a couple orders yesterday. Eileen will get your order taken care of.

Title: Re: Mijireh Secure Checkout Fail
Post by: Cleet Torres on April 23, 2014, 05:25:01 AM

Mine went through fine last night.

Now I can pull the "are we there yet" on Doc for the next 6 weeks.  ;D

Title: Re: Mijireh Secure Checkout Fail
Post by: Doc B. on April 23, 2014, 08:14:52 AM

Ummm, I will be out of the office for the next 6 weeks. Yeah, that's the ticket, out of the office...

Title: Re: Mijireh Secure Checkout Fail
Post by: Paul Birkeland on April 23, 2014, 05:36:05 PM

Quote from: Cleet Torres on April 23, 2014, 05:25:01 AM

Now I can pull the "are we there yet" on Doc for the next 6 weeks.  ;D

Be sure to ask for Josh when you call ;)