Well, Bill, I think if it were me, since your phones seem to work on both sides, I would assume that you are good up to the jack. Make sure, though, that you are convinced that you are really getting left AND right on the phones, and not just one channel coming out of both phones.
If you convince yourself of that, then it it seems to me the next logical step would be to disconnect the wiring from the jack to the output in question, and see if somehow the wiring to that output got shorted somewhere along the way.
Just my .02, but I think that's how I might proceed.