Tell me about it. I feel your pain. Let me see, if I remember right, only certain programs that I used would be user friendly enough to work with. In my case, my Olympus camera had a program that was much easier to use. The Windows program on the other hand, along with others, was a bitch. I can only suggest that you keep trying programs until one makes sense. Good luck, it took me awhile. As suggested, Photobucket works pretty well also.