sound cutting out when using dac

aragorn723 · 226

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Offline aragorn723

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on: November 15, 2024, 02:18:43 AM
Hey everyone, it's been a minute!  Guess ya'll have been off enjoying music or something  8)  Has anyone ever come across an issue when listening to your dac and music just cuts out?  On my Windows 11 pc I'll be listening to some music (either the youtube music app or itunes) then suddenly there is an audible beep thru the headphones, then sound cuts out.  How can this be fixed?  The "solution" at least temporarily is to unplug the usb, then plug it back in, which brings back sound.  The DAC is the audioengine d1, which only uses windows sound drivers (there's no specific driver offered from audioengine).  Ideas?

Dave



Offline Paul Birkeland

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Reply #1 on: November 15, 2024, 04:38:37 AM
I would get a USB to toslink interface and feed that into your DAC.  I think the beep you're hearing is an error with the driver and windows is disabling the device.

Paul "PB" Birkeland

Bottlehead Grunt & The Repro Man


Offline aragorn723

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Reply #2 on: November 15, 2024, 07:27:32 AM



Offline pawantanwar

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Reply #3 on: November 20, 2024, 11:22:30 PM
disable USB power management, change audio settings, update/reinstall USB drivers, use a different USB port/cable, check for driver conflicts, and install Windows updates. Let me know if it works!



Offline aragorn723

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Reply #4 on: Today at 02:19:49 AM
Thanks, perfect timing!  My computer was getting unlistenable.  Couldn't even get thru one song anymore lol.  Changed the usb power settings, now i've gotten thru multiple songs.   8)

Dave