My Q&Q developed turn-on/turn-off thumps
The Quickie and Quicksand will make a little noise when turned on and off. We suggest turning the Quicksand on last and off first.
and now it hums when the volume is increased. Any suggestions on where to look?
I would get more specific on what "it" is. Does the Quicksand hum if you stream music into it through your phone? Does the hum come in with the Quickie?
Neither of these pieces has a conventional power supply, so my guess to your answer to these questions would be that you plugged in an AC powered source and began having issues, in which case a wire from the metal case of said component to the ground buss of either the Quickie or the Quicksand will get you back on your feet.
-PB