Online Ordering [resolved]

rockpassion · 1248

« previous next »
Pages: 1   Go Down

0 Members and 2 Guests are viewing this topic.

Offline rockpassion

  • Full Member
  • ***
    • Posts: 160
on: January 31, 2016, 05:31:25 PM
Hey Doc,

I want to get a kit repaired and when I try to login from the Checkout page i keep getting an error from Securi Website Firewall.  It kicks me out of your website and will not let me continue to checkout for a Kit Repair.  Also, I can login on the Forum page and it acknowledges who I am but when I go to the order page I get the above error when I try to Login.

Should I just call in the order?

Regards,

Richard Vince
« Last Edit: February 01, 2016, 08:52:58 AM by Caucasian Blackplate »

Richard Vince

VPI MkIV, Woody Tonearm w/Shelter 501 MkII Cart. w/Soundsmith rebuild, Cinemag CMQEE-3440A SUT, Eros Phono Preamp, Beepre Preamp , QuickSilver V4 Amps, DIY 89259 Speaker Cables  & interconnects, VH Audio Power Cables, OPPO 205 Player, DIY 3 way speakers

Offline fullheadofnothing

  • Global Moderator
  • Hero Member
  • *****
    • Posts: 1487
  • A noble spirit embiggens the smallest man
Reply #1 on: January 31, 2016, 05:43:11 PM
Forum login is separate from the shopping cart login. Are you using the correct login?

Joshua Harris

I Write the Manuals That Make The Whole World Sing
Kit Packer Emeritus

Offline rockpassion

  • Full Member
  • ***
    • Posts: 160
Reply #2 on: January 31, 2016, 05:48:43 PM
I thought I was but it has been four years since I ordered from you.  Should I reset my password on the ordering page?


Richard Vince

VPI MkIV, Woody Tonearm w/Shelter 501 MkII Cart. w/Soundsmith rebuild, Cinemag CMQEE-3440A SUT, Eros Phono Preamp, Beepre Preamp , QuickSilver V4 Amps, DIY 89259 Speaker Cables  & interconnects, VH Audio Power Cables, OPPO 205 Player, DIY 3 way speakers

Offline fullheadofnothing

  • Global Moderator
  • Hero Member
  • *****
    • Posts: 1487
  • A noble spirit embiggens the smallest man
Reply #3 on: January 31, 2016, 05:59:21 PM
4 years ago would have been the old shopping cart. Setup a new account. 

Joshua Harris

I Write the Manuals That Make The Whole World Sing
Kit Packer Emeritus

Offline rockpassion

  • Full Member
  • ***
    • Posts: 160
Reply #4 on: January 31, 2016, 06:03:31 PM
I changed my password, I was able to place the order.  I did setup a new cart in May when I ordered one of you hats.   

Thanks for the prompt response.

Richard

Richard Vince

VPI MkIV, Woody Tonearm w/Shelter 501 MkII Cart. w/Soundsmith rebuild, Cinemag CMQEE-3440A SUT, Eros Phono Preamp, Beepre Preamp , QuickSilver V4 Amps, DIY 89259 Speaker Cables  & interconnects, VH Audio Power Cables, OPPO 205 Player, DIY 3 way speakers

Pages: 1   Go Up
« previous next »