3 weeks after your last instruction, and I still haven't been able to get to the next step. Life's had a few changes (all for the better), and I have minimal time to troubleshoot.
It appears you're following a flow chart for the troubleshooting process. If so, would you mind sharing the flowchart, and I could simply report back w/ any questions, concerns &/or comments(?) Seems it would be a more efficient way to go at it, right?