shipping status

Doc B. · 15038

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Offline Doc B.

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Reply #30 on: January 04, 2012, 11:09:17 AM
We're just getting back in the saddle this week. We should have a better picture of when the various kits can ship in a day or two.

Dan "Doc B." Schmalle
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Bottlehead Corp.


Offline langendorf

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Reply #31 on: January 05, 2012, 05:17:18 PM
Hi

I ordered a speedball upgrade the 15 December, and was told it would be shipped in a few days. But was delayed by some resistors.

I have mailed you 3 days ago, But without any answer??


I do understand it is cheaper to run a bussines this way, bye getting payment first. But i hate waiting... It wasn't easy waiting for the crack, and it still isnt easy waiting :)

Sennheiser HD-800 - Crack


Offline Doc B.

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Reply #32 on: January 13, 2012, 10:53:33 AM
I'm looking at the shipping log and it appears that Speedball kits ordered through 12/18 have all been shipped. Yours has probably gone out in the latest shipment. Might check your email for a Quantum View shipping notice from UPS.

Dan "Doc B." Schmalle
President For Life
Bottlehead Corp.


Offline Doc B.

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Reply #33 on: January 13, 2012, 11:05:35 AM
This thread is basically a way for me to post what I know about overall shipping status at a given moment. Most folks don't seem to use their real names in these posts and thus I often don't know who's order to look up when I get a request here. The best way to find about an individual order is to email Eileen at queen at bottlehead dot com or call her at 206-451-4275. Sometimes it can take a couple days for her to respond, and sometimes our spam filter filters out customer emails by accident. So if you haven't heard back it can be best to call Eileen at 206-451-4275.

Dan "Doc B." Schmalle
President For Life
Bottlehead Corp.


Offline Doc B.

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Reply #34 on: January 13, 2012, 11:07:41 AM
I have updated the delivery status page. Not a lot of changes in every category yet, but we have shipped some Cracks, Speedballs and Quickies. We will be working over the weekend to catch up on more shipments and I will update again early next week.

Dan "Doc B." Schmalle
President For Life
Bottlehead Corp.


Offline berniebanks

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Reply #35 on: January 14, 2012, 03:38:41 PM
When will Seduction kits be shipping I placed my order on Dec 8th 2011 so guess I just missed the last lot that went out.

Thanks

Bernard Banks


Offline Doc B.

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Reply #36 on: January 17, 2012, 05:19:12 AM
We went in to the office over the weekend and got as many kits packed and shipped as possible yesterday afternoon. The snow is starting to collect, and it's supposed to continue to pile up for the next day or two. We will attempt to head in this morning and get some more done, but we may end up stuck at home tomorrow.

Dan "Doc B." Schmalle
President For Life
Bottlehead Corp.


Offline dsio

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Reply #37 on: January 17, 2012, 02:11:33 PM
Hi, I'm just wondering what the availability is like on two Crack+Speedball kits at the moment, just wondering what the lead time is at the moment on this package, and if possible what kind of shipping cost would there be to Brisbane, Queensland, Australia, 4069, I emailed [email protected] a few times but emails don't seem to be getting through or something.



Offline Doc B.

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Reply #38 on: January 18, 2012, 06:49:06 AM
We are working through Crack orders from December at this time. At the moment we are awaiting 120V power transformers for domestic kits. We do have 240V power transformers in stock. My best guess is that the kits would ship in the next three or so weeks. We get several Crack orders daily, so if one decides to wait two to three weeks to place an order, there will be that many more orders ahead of that order. The best bet is to get in the queue. I know that sounds rather unconventional in this day of getting all sorts of products overnight from Amazon. Because of the range of kits we offer we have to order a broad range of parts in relatively small batches and they take some time to be produced, leading to a fairly consistent backlog - one which has increased a bit since orders went way up unexpectedly this past holiday season. We are adjusting for the increased orders (doubling production for Crack) to attempt to get to a kits-in-stock condition, but at this time there is still a lag of a few weeks as the parts are manufactured.

Regarding shipping, It would be $110 for two kits. We don't charge international shipping until the kits ship. We worked through the weekend to continue to get caught up on orders before the storm hit today. Today we are snowed in at home so we won't be at the office to answer the phone, but we do have email access, unless the power goes out.

Dan "Doc B." Schmalle
President For Life
Bottlehead Corp.


Offline berniebanks

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Reply #39 on: January 18, 2012, 11:52:11 AM
Doc, Ive also tried emailing Eileen several time regarding my Seduction order but no replies, tried different email accounts in case it got caught in spam as well. My order number is #1323327195 would you mind letting me know when it is likely to ship out.

Thanks very much for your help

Bernard Banks


Offline shadowboxer

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Reply #40 on: January 18, 2012, 02:40:24 PM
Any update on SEX 2.1 orders?



Offline Doc B.

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Reply #41 on: January 18, 2012, 03:53:41 PM
As I mentioned, we are snowed in at the house today. Won't be able to give any updates until we can get into the office, but I did update shipping status today. I know it seems like Seattleites are whimpy when it comes to snow. Maybe only 4 to 7 inches fell, big deal. What is never explained is that the temp gets just above freezing during the day and then below freezing when the sun goes down. So under that four inches of snow is about an inch of very nasty ice, and a lot of streets are like a skating rink, even with the fancy Yokahama ice tires I put on the C220. Getting up our 200 yd driveway is pretty thrilling (Ferchrissakes, don't stop! And don't push on the gas too hard! Countersteer! Countersteer! We're gonna go in the ditch!) We're about ten miles from the office and it gets really gnarly in places between here and there. The weather is supposed to improve by Friday and we hope to be back in the office then.

Dan "Doc B." Schmalle
President For Life
Bottlehead Corp.


Offline berniebanks

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Reply #42 on: January 18, 2012, 04:23:59 PM
Thansk, I'm lucky I dont face that issue living in hot and humid Singapore for the last 14 years.

I checked the updated shipping status which mentions "Seduction phono preamp orders through 1/2 shipped", so I am wondering if my order placed and paid for on 12/8/11 has somehow slipped through the net as I have not receieved any shipping notofication or payment request. Please accept my apologies for using the forum to check on my order as I have not been sucessful with emails.


Bernard Banks


Offline Doc B.

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Reply #43 on: January 18, 2012, 04:58:25 PM
Hey Bernie,

Your kit is packed and ready to ship. Eileen just needs to contact you about the shipping amount. She will contact you when we are back in the office.

Dan "Doc B." Schmalle
President For Life
Bottlehead Corp.


Offline berniebanks

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Reply #44 on: January 18, 2012, 05:41:32 PM
Hi Doc,

Thanks, sorry to have been a bit of a pain chasing the order. Hope the snow and ice clears soon

Cheers

Bernard Banks