Hello Pat,
OK, you can connect pin A2 to pin C2, then test the output levels again.
This will tell you if there is an issue with the wiring around the output transformer, or if it's behind the output transformer (plate choke, power supply, etc.).
There's also the slightest possibility that the 220uf cathode bypass cap on your offending channel isn't well connected to the circuit (does your weak channel have especially weak bass?). These caps are on the big power supply PC board, and they are the ones up front by themselves. You should be able to remove the nuts that hold the board down, tilt it up, then reflow these joints just to be sure. (Maybe try this before doing the test connecting A2 and C2)
Thanks for all your patience, we'll get this nailed down.
-PB
(Grainger - the 60V is the cathode bias voltage on the 2A3).