Yes, both #6 lock washers go on the 9 pin socket to keep the nuts in place.
OK, the next step of diagnosis is to download a 60 Hz tone, then play it through your Crack while taking voltage measurements.
You will want to measure AC volts between the chassis and:
Outer top pot lug
Outer bottom pot lug
Middle top pot lug (turn the control all the way up)
Middle bottom pot lug (turn the control all the way up)
If you have the grounding mod on the headphone jack, turn the level control about half way down, then plug headphones in and measure:
Terminal 6
Terminal 10
If you do not have the grounding mod on the headphone jack, you can perform this measurement with nothing plugged in.
These voltages will be in the tenths of a volt to several volts, so adjust your meter scale accordingly.
-PB