Sorry, I wasn't trying to piss anyone off. I'm new to tubes. If the tube is tested and still has a long life then I have nothing to complain about. I can probably clean the gunk off the outside of the tube with some alcohol or something. I looked at more pics of tubes on eBay and such and I think the pins on a lot of these used tubes just aren't exactly straight. The tubes were in plenty of bubble wrap so I don't think it was probably damaged more during the shipping from Bottlehead to me.
I was not saying I wanted brand new production tubes. I was mainly concerned about receiving a tube that looks like it already had a rough life. But like I said above, if it tested well and still has a lot of life to give me, then I shouldn't have complained.
I'm not as concerned with looks as I am the sound, but the Crack is a beautiful little amp, so I guess I care a little bit about how the tubes look when it's finally sitting on my desk at work.
Eileen got back to me today and said she'd send some of the white wire. I have other wire I could use, but I'd rather mine be a completely stock Crack (at least initially) just like you see in all the other builds.