When we get our next batch of boards in, we can send you a single replacement board and all the parts. (Since this has been narrowed down to be the issue)
I'd shoot an e-mail to replacementparts(At)bottlehead(doht)com
-PB
Thank you so much! The edge (looks like cut from a bigger board) of this board indeed looks rough compared to the other good one. Now I'm bit confident that I should be able to make it sing again...
Just in case you need, my original order# is 1390065690. My name is Wei Xia.
Thanks again for the help!