I'm a little confused here. You've posted in the Stereomour I forum, which was the original Stereomour that is now discontinued (it has one 9 pin socket, and no balance control).
The resistance for terminal 10 on the Stereomour 1 is 0 Ohms.
If, by chance, this is a typo, and you have 4.98K on terminal 11, your 4.7K resistor is probably well connected, but not the 1.6K resistor. This is most likely caused by a flaky solder joint.
The same issue looks to be happening on terminal 20.
Sometimes the 220uF cap across these resistors can cause some problems, and you can temporarily remove the wires going into the "K" pads on the power supply PC board to recheck these resistance measurements.