Now try just the A3/D3 jumper, then just the 10/11 jumper.
If the amp is OK with the A3/D3 jumper but not ok wit the 10/11 jumper, then you have a driver issue (9 pin socket) on that channel. Typically when your DC voltages are OK but the sound is not,, that's a soldering problem or a broken wire that's just barely making contact where it's broken. Sometimes these issues can be revealed by playing music through the amp and poking around with a wooden chopstick to see if pressing on any particular area dramatically changes the sound or causes pops. This can help focus your efforts quite a bit.