By shorting the two decks of the pot together, you have made your amp mono. Not the worst thing in the world, but you probably want it to be in stereo.
The purpose of this exercise was to determine where your problem is, and you have now proven that both channels of your amplifier work, but one channel is not getting signal. You have a bad solder joint or a short somewhere earlier in the signal path, either at the pot, or the RCA jack. Check your RCA jack closely to see if there is any solder bridging the pin to the barrel. It is also possible that the problem is in your source or the interconnect cables, but I assume you've already checked for that by swapping cables.