My daughter worked at Harley Milwaukee, early 2000's, in their communications department. She was getting her masters at Marquette. She had some great examples! At Harley, quality management has been in short supply for half 'a century! The Boomer's bailed them out and Harley management failed to recognize the inevitable slope of the product life cycle on the downside. Only time will tell.
Cheers,
Geary