I ordered 3 emblems on the Bottlehead site on 2/3/12 and never received confirmation of the order. I sent 2 emails to the person who handles orders asking if my order had been processed. I received no reply. Thinking something must be wrong I checked my credit card transactions today and saw that my order was charged on 2/3 and posted on 2/5. Is this business as usual at Bottlehead?