I wish I could recall the exact exploratory path that I took to get to BH, but the best I recall, I was poking around on craigslist to see what used tube equipment sold for and that search ultimately brought me to the BH site. Poking around on the products page for a few weeks led me to order my first kit last year (s.e.x.) and I'm now on my third currently. (Damn, I'm not done yet....I keep getting interrupted with "
life" things......jeez!!!")
I don't know that I would be in favor of any change to the business model other than more!, faster!.
I've been on all sides of the cost spectrum on product procurement in my life and it appears this audience fits that mold too. There are some on this forum that are retired, some gainfully employed, some wealthy, some not. Yet all are fans of the analog tube sound and tinkering too much with the business model would either dilute the experience or leave it only to those with higher income/assets.
I would love relevant, specific, educational type knowledge...."this is what this thing does, and it causes this thing to do that thing....." on every product, but I personally think the cost/benefit/desirability quotient is pretty much perfect, for this fan, as it is. I would pay for some education within reason but I would not want it baked into the price. No more than I would want to pay for the requirement to have an impedance switch included in every applicable kit...when if one knows what exact purpose they are going to use the kit for, they can dispense with that cost and extra time and wire it for the specific impedance necessary.
just one BH fan's opinion
Esoteric DV-50, Technics SL1200-M3D, B&K Phono 10 Preamp, Sumiko Blue Point Special Evo III, Bottlehead Stereomour, Orca's