You have a perfectly working amplifier in terms of voltages. What this means is that:
1. There may be a short at the RCA jacks. Turn the volume knob all the way up, then measure resistance between center pin and shell. If one is unusually low, there may be some crud or solder shorting the jack out.
2. There may be a connection issue at the headphone plug. With the headphone plugged in, can you look at the contacts and see that things are touching properly? If you have the grounding mod described on this forum, and the ring isn't moving the jack contact enough, it may leave the jack shorted. Maybe there is also an issue with the red wire going to the headphone jack from terminal 6.
-PB