Another Left Channel intermittent post

[Bryon]

The left channel on my Beepree is acting oddly.  It will often play perfectly for hours then the left channel fades away, then fades back in, then fades away again.  It seems different than the sharp sound break that a short makes and there will sometimes be a very quiet signal for a while before and after it cuts out.  One of the more interesting aspects that I just noticed is that when I turned on my Crack, which is connected to a second set of outputs on the Beepree and the same power distribution [Furutech e-tp80,] the channel came back - the next time the channel didn't come back until the Crack was turned off.  So the power fluctuation seems to influence the fade in/out.

After reading PB's response to James about a similar problem, I reflowed the connections to the MJE5731A without any improvement.   Does this sound like it could be the LM431 regulator [another of PB's suggestions to James] or one of the transistors?

It is very frustrating, as when it is working, the BeePree sounds amazing, but it has been on the bench so many times, it's starting to believe that it's at home there.

Any suggestions would be very appreciated.

Bryon

[Doc B.]

The description sounds like the heater or filament of one of the tubes is losing power. Look to see if the tube on that side is glowing when the sound cuts out. If so it may be a bad pin contact with the socket or a loose heater wire connection.

[Paul Birkeland]

If at all possible, taking voltage measurements will be very helpful.

In the other post that you're referencing, a loose wire was responsible for the issue.

[jjvornov]

It was a loose heater wire in the case of my BeePre. But I still have another intermittent fault in that Left channel where the channel would make noise and the two B side LEDs would go out. Yesterday I swapped the two C4S boards and the fault follows the board. So at least I know that the board is as fault, not any of the connections to the board or tubes. I've ordered a new C4S board to get rid of this intermittent issue since I can't find any broken leads or bad solder joints on the bad board.

I can sympathize with the frustration of having an intermittent BeePre as it is really amazing sounding. And bringing it back and forth to the bench is not a great way to treat a preamp.

James

[Bryon]

Thanks Dan and PB for your suggestions and James for your empathy - I'm not quite at the point of wanting to change out the C4S boards but maybe soon.  Hope this works out for you - I feel your pain.

Dan - I've resoldered all the tube connections and checked for continuity a couple of times as that was one of my first thoughts, but to no avail.  When I was building the Beepree, I thought I'd optimize the tube sockets so I put in teflon sockets as I had read they reduced vibration.  After the build I  read a number of posts on the forum about how people were having issues with them, so maybe they are the problem.  You're probably right but I'd like to make sure they are the problem before I attack the sockets.

PB- I rechecked the voltages again, but as before, most of them are spot on, with a few out a few volts, but well within 5%.  The outliers are 189.5V at terminals 10 and 15 instead of 186V and terminals 22, 25, 40,43,46 at 217V instead of 213V.  I was a bit worried about B2 and B3 until I remembered they were reversed.

B side of the preamp connects to the Left Channel - right?  It certainly looks like it to me, but I've made bonehead mistakes before and wouldn't want to be messing with the 'good' side and ending up with neither channel working. I haven't checked the A side 4-pin sockets - should I?

thanks again for your input

Bryon

[Doc B.]

If it's a filament issue -

Run the preamp right side up. Check for filament glow. Tilt the tube around in the socket and see if the glow cuts out. Having the preamp upside down or on its side can affect this condition, so you really need to have the preamp in an upright operating orientation.

[Bryon]

Thanks for the suggestion - I put the preamp back in after doing the voltage tests and, of course, everything is working perfectly.  The tubes continue to glow as I tilt the tubes and the channel doesn't cut out.   If I remember correctly, the tubes always glowed, even when the channel went out.

Bryon

It worked for about an hour, then the left channel cut out - if it is the teflon sockets, is there one which is more suspect than the other ?  Which one should I replace first or are there things to do first?

Bryon

[Paul Birkeland]

Oh, yeah, I don't have a lot of trust for PTFE sockets, at least not till you get to the 4 pin jumbo ones.  If you still have the ceramic sockets that came with the kit, I would give them a try.

Also, when the signal drops out, pay special attention to the POS OUT voltage on that side.

You are correct that when the preamp is facing you and right side up, the right channel goes through the right side of the chassis.  When you flip the preamp over, then the orientation swaps so that the right channel goes through the left side.

-PB

[Bryon]

Thanks for the response PB - I was afraid I might have to change out the sockets - something I am trying to avoid. 

The problem with getting a diagnosis is that when the preamp is turned off and restarted both channels work again for a while before the left signal disappears.  I guess I could connect the Beepree to my system, innards up, and wait until it malfunctions to check the POS out but when it is in position to connect to a source and an amp in order to know when the left channel drops, it really isn't accessible. 

I don't understand why the left channel reappears when I switch my Crack on or off.  Doesn't that suggest an electrical problem, maybe caused by a voltage surge, rather than a mechanical issue, like the sockets?  [You might notice, I don't really want to change the sockets and hope it is something else.]

thanks again for your suggestion - I guess I'm going to have to bit the bullet - any suggestions about which socket to change first?

Bryon

[Paul Birkeland]

If you could get a voltage measurement when things drop out, that would be a piece of information that would let us know what you're actually experiencing.

You can hook your phone up to the BeePre and a cheap pair of headphones to the output with clip leads (it will sound terrible, but pass signal), then wait for the dropout, then check voltages.

I would make it a plan to change out the sockets anyway.

-PB

[Bryon]

Thanks for the suggestion - it sounds like a good plan.

I should have time tomorrow to give it a shot.

I'll let you know what happens -

Can you tell me why turning off and on the Crack brings the channel back for a while?

Bryon

[Paul Birkeland]

Can you tell me why turning off and on the Crack brings the channel back for a while?

If they are close together, then fiddling with the Crack may jostle a loose connection in the BeePre which causes it to run properly for some time.

[Bryon]

Well, after 21/2 hours of playing tubes down, the left channel was still playing fine and pos out hadn't changed significantly.  Pos in was down a few volts on both sides after it had played for an hour - should I be concerned?  When I put the amp back into the system, tubes up, it sounded great for a couple of albums and then the left channel went out again.  Does this suggest the problem could be heat related?

I tapped the chassis lightly to see if it would jostle  the left channel back into action, which it didn't, and then flipped the power switch to the Crack carefully so as not to cause any vibration transfer to the Beepree, and the channel reappeared. 

I do have the luxury of having another properly functioning Beepree I got for a second system and I'm thinking of transplanting the C4S and/or Filament regulator boards from the left channel of the working Beepree to the faulty Beepree, before I tackle the tube sockets.

My guess is that playing upside down shouldn't stop the dropout, if the problem was the sockets but it might affect any components that are heat sensitive, given that the 'guts' are exposed, would avoid overheating.  I think I'll try raising the Beepree up a few more inches [It is already an extra inch off the shelf] and see if that helps, then perform the transplant.

Would you do the Filament regulator or C4S board first?

thanks for your time and attention to my problem

Bryon
 

[Doc B.]

I agree that you should try raising it and cooling it before you change out any boards. The problem is that running it tubes down could indicate a heat issue, but could also indicate a tube internal structure or socket contact issue that only sags in such a way as to cut out when the tube is upright and hot.

[Bryon]

Yeah, I'm still looking for ways to avoid changing out the tube sockets.  I've tried a few tubes in each position and none of them affect the cut out problem.  I lifted the Beepree and the left channel is now playing but at about half the volume as the right channel through the Crack.  It seems related but it isn't acting the same as it was before so there may be something else.  I'll try it through the Paramounts and see if that changes things.

If I do have to change the sockets, is there any way to know which ones to try first - the 4 pin won't be as difficult to change as the 9-pin so I'm tempted to start there, but if the facts point to the 9-pin being at fault, then I don't want to mess with the 4-pin.

thanks for your input -

Bryon