Now it looks like pins 1 and 2 on that 9 pin socket shown are touching.
I would not replace the transistors, as an issue like this is the output of the C4S being pulled down below any voltage present on any pins of any of those transistors, so it's likely external to the C4S board. You can check this by rotating the board 180 degrees and reinstalling it, then see if the low voltage moves to another terminal or stays where it is.