shipping status

[mchurch]

Well, thank you! I have to say that the support you guys give us makes me proud.

Getting ready to move a whole lot of Crack today, and some Speedballs.

Dan,

I can't help but wonder if your posts come up one the DEA internet searches?

...John, I think it's all about great sound, superb value, and dealing with friendly, competent people of impeccable integrity that is the key here.  How great it would be if every company did business like this....

Even though we hear this often from newbies let me second this.

Even though I a newbie to BH I have done a lot of online purchases in my time and I have to say Dan, for such a "family" operation your service is exceptional as well as the product offerings.

I don't know about DEA searches but I'd love to see the look on Canada Customs faces if you filled out the declaration form as "1 Crack Kit". If they didn't open and search it I would likely have a visit from the RCMP with the postman. Speaking of the Customs Man, do you order from the Tube Store and Parts Connexion? Do you pay duty on the shipments? The reason I ask is that when I pay duty for the kit they are essentially collecting duty twice for the same parts. Nice racket they have! Canada customs collects duty when the goods are shipped to these distributors, you pay duty to US Customs and Canada Customs collects it again when you ship to us here. Just a little side note in the season of shipping!

Keep up the outstanding service


Cheers and Merry Christmas and Happy New Year!

Mike

[btrancho]

I see from the updated delivery status that Cracks ordered through 11/30 have shipped.  I ordered on 12/1.  Does that mean I might get lucky and have mine shipped early this coming week or is that the cutoff for this batch and delivery early in the new year is more realistic?

It works either way for me, I just would like to know so I can plan around some other projects I've got on my list. I know you folks are doing the best you can and, like everyone else, really appreciate your efforts.

[Natural Sound]

I pulled the trigger on an Extended FPIII upgrade and a Speedball upgrade during the black Friday sale. I don't know when I'll have time to install my upgrades due to a hectic holiday schedule. If it helps, I can wait a little in favor of getting someone else's kit delivered for Christmas. Happy Holidays and congratulations on another successful year at Bottlehead. Just wait until the economy picks back up again ;-)

[Doc B.]

I see from the updated delivery status that Cracks ordered through 11/30 have shipped.  I ordered on 12/1.  Does that mean I might get lucky and have mine shipped early this coming week or is that the cutoff for this batch and delivery early in the new year is more realistic?

Hi Bob,

IIRC your kit did ship. You should have a Quantum View shipping notice from UPS if it did, and if the notice didn't get junked. If we don't ship all of the orders from a given date I will post the previous day's date on the delivery status. But I think we may have been able to ship a kit or two that was ordered on the 1st. I'm not at the office to verify (it is, after all, Sunday and audio mfgrs need to take a little time off to Xmas shop too!), but I'm pretty sure I remember putting a shipping label with your name on it on a box.

To folks who ordered after 12/1 - we have another shipment of panels on order, that should cover most of the orders we have received since 12/1. I will guess that those kits will ship in early to mid January. Orders are still pouring in, so we will be ordering another batch of panels ASAP.

Once again thank you all for your patronage! We took a big gamble moving into our $new office$ and you are making us happy that we did so and can be more efficient for it.

[btrancho]

I see from the updated delivery status that Cracks ordered through 11/30 have shipped.  I ordered on 12/1.  Does that mean I might get lucky and have mine shipped early this coming week or is that the cutoff for this batch and delivery early in the new year is more realistic?

 I'm not at the office to verify (it is, after all, Sunday and audio mfgrs need to take a little time off to Xmas shop too!), but I'm pretty sure I remember putting a shipping label with your name on it on a box.

I think what impresses most of us who do business with Bottlehead is quotes like the one above.  Where else would one of the principals remember your name on a box!?

I didn't get any shipping notification (hence my post), so I'll call a bit later today to confirm [CORRECTION -  The notice was buried in my inbox.  It's due to arrive on Friday! ]

To all the folks at Bottlehead and on the forum - the very happiest of holidays and a wonderful New Year.

Bob

[Jim R.]

Dan,

When you have a minute, can you let me know if my Eros kit shipped?  I only ask because from my records it looks like I ordered on Oct 15 and the shipping status page says that everything through 11/14 has shipped and I did not get a QV notice.

Only reason I ask is because we're headed out of town first thing Thrursday and if it has shipped and won't be here until after then, I'll have to have a neighbor keep a look out for it.  No biggie as I obviously won't be able to do anything with it until we return in January, but don't want it sitting on our porch all that time.

Thanks,

Jim

[Doc B.]

Hi Jim,

Our records indicate that your order was actually November 15th, which means it's the next one in the queue to go out. We have a situation in the packing area this morning - the phone company was digging outside and broke a water main, which filled the back hallway and part of both the packing room and the lab with mud. The crew just arrived to clean up the mess. Once we get cleaned up we will be back to getting out as many orders as possible. 

[Jim R.]

Dan,

Thanks -- that was November?  Wow, things have been even crazier here than OI thought :-).

Sorry about the mess, and no rush on my behalf too much on my plate right now and I just bought a basic phono pre to get me started so I can take my time with the Eros.

-- Jim

[lior.amsalem]

Hi Doc,
As btrancho mentioned, delivery status page says order thru 12/1 have shipped, I've ordered mine 11/28, any update on my order?

Thanks in advance,
LA

[Doc B.]

I'm not in the office at the moment, but there are quite a few packages shipping outside the US that are waiting to be picked up by the postman today.

[Jim R.]

Thanks much to Santas Schmalle and the rest of the elves at BH... muy new Smack present arrived in plenty of time.  I also see that my Eros has shipped, so that will be waiting for me when we return.

Thanks folks, and happy holidays to the whole  BH family!

-- Jim

[mchurch]

Thanks much to Santas Schmalle and the rest of the elves at BH... muy new Smack present arrived in plenty of time.  I also see that my Eros has shipped, so that will be waiting for me when we return.

Thanks folks, and happy holidays to the whole  BH family!

-- Jim

+1 for me as well, my power cord kits arrived today and Santa was good to me, no duty, no taxes! A first for me.

Merry Christmas to all BH family and members.

Mike

[Doc B.]

I have just updated the delivery status again. We have shipped pretty much everything we can for the week except for a few Tape Project albums that will go out today or tomorrow. Then we will be going into in a short wait state as our suppliers come up with the next round of parts and we wait for our office to be put back together after being torn up to dry everything out after this week's flood.

[lextek]

Any quesstimates when Crack kits ordered 12/6 may ship?  Just wondering......

[shadowboxer]

Any update on shipping status of *Smack* ordered in mid-December?