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December 03, 2020, 05:22:08 PM

Author Topic: Smash Manual Problem  (Read 2937 times)

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Offline Mr. Davis

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Smash Manual Problem
« on: May 30, 2014, 03:15:40 PM »
Hello Doc,

Adobe Reader won't open the Smash Manual.  Adobe Reader says "There was an error opening the document. The file is damaged and could not be repaired."


Perry Davis

Online Paul Birkeland

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Re: Smash Manual Problem
« Reply #1 on: May 30, 2014, 04:48:57 PM »
Hmm, if you PM me your e-mail (please don't post it in a reply), I can send you a download link, just to see if that helps.

-PB
Paul "PB" Birkeland

Bottlehead Grunt & The Repro Man

Offline fullheadofnothing

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Re: Smash Manual Problem
« Reply #2 on: May 30, 2014, 06:33:45 PM »
Also worth trying - other pdf readers (Adobe is kinda garbagey, IMHO). That said, I can open the file in my Adobe Reader (Mac version 10.1.10) and Apple Preview. Dan was able to open it in whatever version of Adobe Reader is on his PC, and PB was opening it in an unknown reader.
Joshua Harris

I Write the Manuals That Make The Whole World Sing
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Online Paul Birkeland

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Re: Smash Manual Problem
« Reply #3 on: May 30, 2014, 06:36:57 PM »
I use Foxit reader.

Some time ago, Adobe seemed to forget about "memory efficiency", and I'd see Acrobat Reader using up a lot of RAM, so I switched.
Paul "PB" Birkeland

Bottlehead Grunt & The Repro Man

Offline Mr. Davis

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Re: Smash Manual Problem
« Reply #4 on: May 30, 2014, 07:27:23 PM »
PB,

You have a PM.

By the way, I'm using Adobe Reader X (10.1.10).  I was able to open other PDF files on my  PC without a problem. 

« Last Edit: May 30, 2014, 07:41:01 PM by Mr. Davis »
Perry Davis

Offline Mr. Davis

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Re: Smash Manual Problem
« Reply #5 on: May 31, 2014, 05:45:51 AM »
Thank you very much for your help.  I downloaded the PDF file and I can open it. 
Perry Davis

Offline Cleet Torres

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Re: Smash Manual Problem
« Reply #6 on: June 01, 2014, 04:17:17 AM »
My kit has not arrived as yet, but would you guys give me access to the manual already? I'm dying to have a peek.

Thanks
Cleet

Offline mpeg2

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Re: Smash Manual Problem
« Reply #7 on: June 01, 2014, 04:38:41 AM »
Ditto (same request as Cleet).

Rich

Offline Brent

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Re: Smash Manual Problem
« Reply #8 on: June 04, 2014, 05:13:39 PM »
Same problem here. Can't open the Smash manual in Adobe, word, or iBooks.  Could someone PM me the link too?

Thanks,
Brent

Offline Grainger49

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Re: Smash Manual Problem
« Reply #9 on: June 05, 2014, 03:22:08 AM »
Brent,

PM PB your full name from the order.  They will verify your purchase and send a link.

Offline Brent

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Re: Smash Manual Problem
« Reply #10 on: June 05, 2014, 04:24:51 AM »
Done.  I just thought I'd throw it on the forum rather than pick on one person. 

Brent

Offline mpeg2

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Re: Smash Manual Problem
« Reply #11 on: June 05, 2014, 09:49:14 AM »
I encountered the same problem - unreadable PDF file (using Windows/Acrobat and Mac/Preview).

I'm not sure how to "PM PB" - tried this, but "PB" is not accepted in the "To:" field...

   Rich

Offline fullheadofnothing

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Re: Smash Manual Problem
« Reply #12 on: June 05, 2014, 09:56:09 AM »
PB=Paul Birkeland=Caucasian Blackplate.

e-mailing replacementparts at bottlehead dot com works as well, and arguably works better.
« Last Edit: June 05, 2014, 10:09:23 AM by fullheadofnothing »
Joshua Harris

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Offline Doc B.

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Re: Smash Manual Problem
« Reply #13 on: June 05, 2014, 10:08:00 AM »
Guys, it's difficult for us to know who you are by a forum username or just a first name. Probably the most efficient method is to contact us by email us at replacementparts at bottlehead dot com as Josh suggests, so that we have an address to send a link to.
Dan "Doc B." Schmalle
President For Life
Bottlehead Corp.

Offline mpeg2

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Re: Smash Manual Problem
« Reply #14 on: June 05, 2014, 10:27:23 AM »
Thanks all. I emailed Eileen directly and received a copy (did this in the past with manual issues). Next time I'll go to the replacementparts email.

I agree that translating user names & real names is confusing.

I wonder what went awry with the manual pdf's on the CDs?

   Rich