After years of joy, can't get computer to recognize DAC

bernieclub · 9773

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Offline bernieclub

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on: May 08, 2017, 11:16:36 AM
After a routine reboot, I unplugged and replugged my DAC to reset audio, and a quick "couldn't load xmos driver" message popped up.   I rebooted several times, repluggged the power to no avail.    The device manager shows "device can not start code 10" message.    I attempted to reload the driver from the manual link, But Norton says it's not safe and deletes it!  Any ideas?
Bernie

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Offline fullheadofnothing

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Reply #1 on: May 08, 2017, 11:46:58 AM
What kind of computer?

Joshua Harris

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Offline bernieclub

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Reply #2 on: May 08, 2017, 12:46:22 PM
It's an older PC running Vista.    When I first got the DAC, it started right up and I've had no problems at all.

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Offline bernieclub

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Reply #3 on: May 08, 2017, 12:49:44 PM
I guess I should see if I can get it to work on another machine.    I'm reasonably sure it's not the dac.

Bernie Zitomer

Offline fullheadofnothing

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Reply #4 on: May 08, 2017, 02:03:53 PM
Microsoft will update software without warning, so my guess is it installed something when you rebooted (assuming it's connected to the Internet).
Another machine is a good test, although if it's an update issue, it may have the same problem.
Also if your card has TOSLINK, that is less fussy.

Joshua Harris

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Offline bernieclub

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Reply #5 on: May 09, 2017, 03:01:21 PM
Update...fixed!    I think you are correct FHON, this started around the same time updates were taking place.    After removing everything and starting over, music is playing.   Thanks for the encouragement.
Bernie

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Offline Deluk

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Reply #6 on: May 10, 2017, 02:20:23 AM
Interesting. Microsoft stopped supporting from April 12th this year. Did you actually get their final update? There probably wasn't very much in it.


Offline bernieclub

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Reply #7 on: May 10, 2017, 04:42:37 AM
I believe I did, and it wasn't much.    I don't know why it interfered with the XMOS driver.    Also, I had to allow the download through Norton, which tried to block it.     All is well now.     

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Offline mcandmar

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Reply #8 on: May 10, 2017, 06:08:42 AM
Microsoft recently rolled out native USB2 Audio support for Windows 10, which on my machine decided it wanted control of the Bottlehead DAC. All i had to do was remove and reinstall the XMOS driver to sort it out. I wasn't aware of that update being rolled out to older OS's, but i guess its possible.

M.McCandless

Offline bernieclub

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Reply #9 on: May 10, 2017, 07:23:51 AM
I'm probably due for a new computer within the year....is there any reason to use the XMOS driver instead of the native setup?

Bernie Zitomer

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