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August 24, 2019, 07:28:43 AM

Author Topic: After years of joy, can't get computer to recognize DAC  (Read 865 times)

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Offline bernieclub

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After years of joy, can't get computer to recognize DAC
« on: May 08, 2017, 11:16:36 AM »
After a routine reboot, I unplugged and replugged my DAC to reset audio, and a quick "couldn't load xmos driver" message popped up.   I rebooted several times, repluggged the power to no avail.    The device manager shows "device can not start code 10" message.    I attempted to reload the driver from the manual link, But Norton says it's not safe and deletes it!  Any ideas?
Bernie
Bernie Zitomer

Offline fullheadofnothing

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Re: After years of joy, can't get computer to recognize DAC
« Reply #1 on: May 08, 2017, 11:46:58 AM »
What kind of computer?
Joshua Harris

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Offline bernieclub

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Re: After years of joy, can't get computer to recognize DAC
« Reply #2 on: May 08, 2017, 12:46:22 PM »
It's an older PC running Vista.    When I first got the DAC, it started right up and I've had no problems at all.
Bernie Zitomer

Offline bernieclub

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Re: After years of joy, can't get computer to recognize DAC
« Reply #3 on: May 08, 2017, 12:49:44 PM »
I guess I should see if I can get it to work on another machine.    I'm reasonably sure it's not the dac.
Bernie Zitomer

Offline fullheadofnothing

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Re: After years of joy, can't get computer to recognize DAC
« Reply #4 on: May 08, 2017, 02:03:53 PM »
Microsoft will update software without warning, so my guess is it installed something when you rebooted (assuming it's connected to the Internet).
Another machine is a good test, although if it's an update issue, it may have the same problem.
Also if your card has TOSLINK, that is less fussy.
Joshua Harris

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Offline bernieclub

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Re: After years of joy, can't get computer to recognize DAC
« Reply #5 on: May 09, 2017, 03:01:21 PM »
Update...fixed!    I think you are correct FHON, this started around the same time updates were taking place.    After removing everything and starting over, music is playing.   Thanks for the encouragement.
Bernie
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Offline Deluk

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Re: After years of joy, can't get computer to recognize DAC
« Reply #6 on: May 10, 2017, 02:20:23 AM »
Interesting. Microsoft stopped supporting from April 12th this year. Did you actually get their final update? There probably wasn't very much in it.

Offline bernieclub

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Re: After years of joy, can't get computer to recognize DAC
« Reply #7 on: May 10, 2017, 04:42:37 AM »
I believe I did, and it wasn't much.    I don't know why it interfered with the XMOS driver.    Also, I had to allow the download through Norton, which tried to block it.     All is well now.     
Bernie Zitomer

Offline mcandmar

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Re: After years of joy, can't get computer to recognize DAC
« Reply #8 on: May 10, 2017, 06:08:42 AM »
Microsoft recently rolled out native USB2 Audio support for Windows 10, which on my machine decided it wanted control of the Bottlehead DAC. All i had to do was remove and reinstall the XMOS driver to sort it out. I wasn't aware of that update being rolled out to older OS's, but i guess its possible.
M.McCandless

Offline bernieclub

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Re: After years of joy, can't get computer to recognize DAC
« Reply #9 on: May 10, 2017, 07:23:51 AM »
I'm probably due for a new computer within the year....is there any reason to use the XMOS driver instead of the native setup?
Bernie Zitomer