That is what's expected.
What I would suggest is picking up a meter with a lower AC voltage setting, an old phone/tablet with an 1/8" headphone out, and an 1/8" to RCA adapter.
Harbor Freight has a meter for about $25 that can resolve low AC voltages.
With these items in hand, we can trace signal through your amp.
One other thing you could try is to unscrew the C4S board and tilt it up out of the way a bit, then post a picture of the 9 pin socket wiring.